Frequently Asked Questions
Everything you need to know about your COOFANDY shopping experience.
How do I determine the best size for me?
Each product page features a detailed size chart. We recommend measuring your chest and waist and comparing them to our guide, as our contemporary fits may differ from standard US sizing.
What is COOFANDY's return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to qualify for a full refund.
How long does shipping usually take?
Standard shipping typically takes 7-15 business days depending on your location. We also offer expedited shipping options at checkout for faster delivery.
Can I track my order once it has been placed?
Yes, once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal.
How should I care for my COOFANDY apparel?
To maintain the quality of our fabrics, we generally recommend machine washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner garment tag.